CONTACT
How can we help you?
Do you want to know more about us?
send us an email at: info@ywdinc.com
or call us: (469)880-5684
Customer service hours
Monday to Friday: 09:00 – 17:00 CET
Closed on weekends and public holidays.Prefer a quick message?
Use our contact form and we’ll get back to you within one working day.
Questions about your order?
Please include your order number and the email address used at checkout so we can help you faster.
Frequently asked questions
Here are some common questions about Next.
What is it? And how does it work?
A sugar-free powdered drink mix available in a wide range of flavours. Simply mix one sachet with 1.5 to 2 litres of water (or adjust to taste), shake or stir, and enjoy a refreshing drink.
Do you offer free shipping?
Yes, we offer free shipping on all orders over €35 within the Netherlands. For international orders, shipping costs are calculated at checkout based on your location.
Which countries do you ship to?
We currently ship to most European countries. If you're unsure whether we deliver to your location, please contact our customer service team before placing your order.
Can I track my order?
Yes, once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
What is your return policy?
You have the right to return your order within 14 days of delivery. Items must be unused and in their original packaging. Please contact us before sending anything back to receive return instructions.